KLM welcomed a record 34.2 million passengers on board in 2018. That is a 4.5% increase compared to 2017. The growth was greatest in Europe and in North and South America. The strong passenger growth resulted in a record load factor of 89.1% for the entire year, which is 0.7%pt higher than in 2017. At KLM Cargo, the load factor increased by 1.4% to 67%.
The slight drop in passenger numbers at Transavia was the result of the closure of the Munich base. Transavia Netherlands welcomed 5.2% more passengers than in 2017
“In 2018, we expanded our worldwide network to a total of 166 with four new destinations. Last year, the KLM Group (including Transavia Netherlands) welcomed 43 million passengers on board. It’s a great achievement that all of us at KLM, as a whole, can be proud of.” Pieter Elbers, President and CEO, KLM